Privacy Policy
- Introduction
Bolts & Tools Center (BTCO) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, place an order, or interact with our services. By using our website, you consent to the practices described in this policy. - Information We Collect
We may collect the following types of personal information:
- Personal Identification Information: Name, email address, phone number, billing address, shipping address, and payment details.
- Technical Information: IP address, browser type, operating system, and usage data collected through cookies.
- Transaction Information: Details about the products you purchase, delivery preferences, and transaction history.
- How We Use Your Information
We use your personal information for the following purposes:
- To process and fulfill orders, including payment processing and delivery.
- To communicate with you regarding your orders, inquiries, and customer support.
- To send marketing and promotional materials (with your consent), including product updates and special offers.
- To improve our website and customer experience by analyzing user behavior.
- To comply with legal obligations and resolve any disputes.
- Sharing Your Information
We do not sell or trade your personal information to third parties. However, we may share your information with trusted service providers who assist in fulfilling orders, processing payments, or providing other services on our behalf. These third-party providers are obligated to protect your information and use it only for the purpose of providing services to Bolts & Tools Center. - Data Security
We take the security of your personal information seriously and employ a variety of security measures to protect it. These measures include encryption, secure payment gateways, and restricted access to sensitive data.